Nightshift CSR – Onsite Novaliches (+PTO)

TTEC; Philippines; On-site; PHP 216,000 - 324,000; Full time

Job summary

TTEC is hiring a Customer Service Representative for night shift onsite in Novaliches. You will assist customers, research issues, and provide solutions with a friendly, service-oriented approach.

We value clear communication, product knowledge, and the ability to write concise business correspondence. A senior high school diploma or some college is acceptable, with opportunities for growth in a diverse, inclusive team.

Qualifications

• Completed senior high school or two years in college.
• Open to all newbies or with customer service experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer experience

Education

Senior high school

Two years in college

Job description

TTEC is hiring a Customer Service Representative for night shift onsite in Novaliches. You will assist customers, research issues, and provide solutions with a friendly, service-oriented approach.

We value clear communication, product knowledge, and the ability to write concise business correspondence. A senior high school diploma or some college is acceptable, with opportunities for growth in a diverse, inclusive team.