Nightshift Onsite Customer Service Rep (Novaliches)

Hammerjack Pty Ltd; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Job summary

TTEC in the Philippines is hiring a Customer Service Representative for nightshift, onsite in Novaliches, Quezon City. You will engage with customers, resolve inquiries, and provide product knowledge with a helpful attitude.

The role requires a completed senior high school or college experience and at least 3 months in a BPO. Strong communication and writing skills are essential, with a focus on delivering excellent customer experiences.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Verbal communication

Business writing

Customer service

Problem solving

Education

Senior high school or some college

Tools

Computer experience

Job description

TTEC in the Philippines is hiring a Customer Service Representative for nightshift, onsite in Novaliches, Quezon City. You will engage with customers, resolve inquiries, and provide product knowledge with a helpful attitude.

The role requires a completed senior high school or college experience and at least 3 months in a BPO. Strong communication and writing skills are essential, with a focus on delivering excellent customer experiences.