Night Shift Banking Support - Voice & Non-Voice (Onsite)

Acquire Intelligence; Quezon City; On-site; PHP 240,000 - 300,000; Full time

Benefits offered by this job

HMO coverage for you and your family

Epic Yearly Kick-Off Parties

Value Awards

Job summary

Acquire Intelligence, an award-winning global outsourcer, invites you to join as an Agent - Voice and Non-Voice in Eastwood, Quezon City. You will support customers across voice, chat, and email, handling financial inquiries with care and accuracy.

You’ll work night shifts onsite in a fast-paced, collaborative team. The role emphasizes compliance, documentation, and clear communication as you review transactions and assist with banking services.

Qualifications

• Experience in chat, back-office, voice, or non-voice support within the BPO industry.
• Very good written and oral communication skills.
• Able to take ownership of quality and dedication to reliable support.

Responsibilities

• Interact with customers through voice, live chat, and email.
• Respond to financial inquiries and review account information.
• Ensure compliance and maintain high-quality service across channels.

Skills

BPO experience

Customer support

Communication

Multichannel

Job description

Acquire Intelligence, an award-winning global outsourcer, invites you to join as an Agent - Voice and Non-Voice in Eastwood, Quezon City. You will support customers across voice, chat, and email, handling financial inquiries with care and accuracy.

You’ll work night shifts onsite in a fast-paced, collaborative team. The role emphasizes compliance, documentation, and clear communication as you review transactions and assist with banking services.