Night Shift Customer Agent – Onsite Novaliches

TTEC; Quezon City; On-site; PHP 246,000 - 312,000; Full time

Benefits offered by this job

Healthy benefits package

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Customer Service Representative for the night shift, onsite at Novaliches, Quezon City. You will respond to customer inquiries, research issues, and provide solutions with a customer-centric approach.

The role requires at least 3 months in a BPO, strong verbal and written communication, and basic computer skills. The company emphasizes culture, development, and a supportive benefits package depending on position.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Computer skills

Product knowledge

Education

Senior high school or 2 years in college

Tools

Microsoft Office

Job description

TTEC is hiring a Customer Service Representative for the night shift, onsite at Novaliches, Quezon City. You will respond to customer inquiries, research issues, and provide solutions with a customer-centric approach.

The role requires at least 3 months in a BPO, strong verbal and written communication, and basic computer skills. The company emphasizes culture, development, and a supportive benefits package depending on position.