Banking Voice CSR – Onsite, Rotational Shifts, Weekends

Quess (Philippines) Corp; Taguig; Vor Ort; PHP 355.000 - 426.000; Vollzeit

Zusammenfassung

Quess (Philippines) Corp is hiring a Customer Service Representative – Voice Financial to support banking and financial services clients. The role is based onsite in BGC, Taguig, with shifts including night/graveyard hours and weekends.

Expect up to ₱35,000 monthly plus benefits, with a focus on resolving customer concerns and delivering accurate assistance. The ideal candidate has 18 months contact center experience (high school) or 9 months (college) and strong English communication skills.

Qualifikationen

• Strong English communication skills required.
• Inbound customer service experience preferred.
• Willing to work onsite and in shifting schedules.

Aufgaben

• Handle inbound calls and resolve customer concerns.
• Provide accurate assistance while meeting targets.
• Support banking and financial services customers.

Kenntnisse

English communication

Inbound voice support

Customer service

Ausbildung

High School Diploma

College Degree

Jobbeschreibung

Quess (Philippines) Corp is hiring a Customer Service Representative – Voice Financial to support banking and financial services clients. The role is based onsite in BGC, Taguig, with shifts including night/graveyard hours and weekends.

Expect up to ₱35,000 monthly plus benefits, with a focus on resolving customer concerns and delivering accurate assistance. The ideal candidate has 18 months contact center experience (high school) or 9 months (college) and strong English communication skills.