New Accounts Growth Advisor

Security Bank Corporation

Parañaque

On-site

PHP 279,000 - 502,000

Full time

5 days ago

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Job summary

Security Bank Corporation is seeking a Customer Advisor - New Accounts Officer to handle in-house selling, cross-selling of bank products, and manage an account portfolio to meet sales targets. You will process openings of peso/dollar CASA accounts and placements, renewals, terminations, and payments of matured placements to ensure on-time and accurate service delivery in line with the Bank's standards.

You will build relationships with customers, advise on products, and ensure compliance with

Qualifications

Graduate of any Bachelor's Degree course.
At least 3 years of combined sales and operations experience in branch banking.
Strong customer service orientation with good interpersonal and negotiation skills.
Solid understanding of regulatory, quality control, and risk management framework.

Responsibilities

Identifies customer needs and nurtures relationships through marketing calls and cross-selling of bank products and services.
Assists walk-in customers by advising on bank products to meet their needs and drive sales.
Manages and resolves customer complaints in collaboration with BCM or other units to ensure satisfaction.
Processes over-the-counter transactions and requests following bank policies and service standards.
Acts as primary co-custodian to Main Vault Door and Cash Safe; conducts end-of-day cash verification per bank policies.