.NET & AI-Driven Application Support Engineer

inspiro; Makati; On-site; PHP 446,400 - 781,200; Full time

Job summary

Inspiro is seeking an Information Technology professional for an Application Support role in Metro Manila. You will handle incident resolution, log and track tickets, and ensure SLA adherence while coordinating with internal teams and clients.

You should have 1–2 years in application or technical support, basic SQL/MSQL queries, and familiarity with monitoring tools. Experience building business apps with .NET/C# and exposure to AI/ML concepts is a plus.

Qualifications

• 1-2 years of experience in application or technical support.
• Experience in logging, tracking, resolving, and escalating incidents within SLA.
• Basic to intermediate SQL querying for data validation and issue investigation.
• Familiarity with system monitoring tools and responding to alerts.
• Strong communication and ability to coordinate with internal teams, clients, and vendors.

Skills

Application support

Troubleshooting

Incident management

SQL querying

Databases

System monitoring

Stakeholder management

Communication

Education

Bachelor's degree in IT/CS/IS

Job description

Inspiro is seeking an Information Technology professional for an Application Support role in Metro Manila. You will handle incident resolution, log and track tickets, and ensure SLA adherence while coordinating with internal teams and clients.

You should have 1–2 years in application or technical support, basic SQL/MSQL queries, and familiarity with monitoring tools. Experience building business apps with .NET/C# and exposure to AI/ML concepts is a plus.