Application Support Engineer | .NET, SQL & AI-Driven Apps

inspiro; Iloilo City; On-site; PHP 360,000 - 600,000; Full time

Job summary

inspiro is seeking an application/support engineer to join our team in Iloilo City. The role focuses on building and supporting business apps using .NET and C#, with emphasis on SQL data integrity and monitoring.

Candidates will troubleshoot system issues, manage incidents, and coordinate with internal teams and clients to ensure timely resolutions and adherence to SLAs. Knowledge of AI/ML integration is a plus.

Qualifications

• Bachelor’s degree in IT/CS/IS or related field.
• 1–2 years in application or technical support in a BPO/shared services env.
• Ability to troubleshoot and identify root causes.
• Experience with ticket management systems and SLA adherence.
• Basic to intermediate SQL querying for data validation.
• Familiarity with system monitoring and alert handling.
• Strong communication and stakeholder management.

Skills

.NET

C#

SQL / MSSQL

AI/Machine Learning

Incident management

Ticketing systems

System monitoring

Stakeholder management

Education

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or any related field

Tools

MS SQL Server

Monitoring tools

Job description

inspiro is seeking an application/support engineer to join our team in Iloilo City. The role focuses on building and supporting business apps using .NET and C#, with emphasis on SQL data integrity and monitoring.

Candidates will troubleshoot system issues, manage incidents, and coordinate with internal teams and clients to ensure timely resolutions and adherence to SLAs. Knowledge of AI/ML integration is a plus.