Senior Application Support Engineer – Incident & Reliability

Resiliency LLC; Manila; On-site; PHP 892,800 - 1,339,200; Full time

Job summary

A technology support company in Metro Manila is seeking an experienced Application Support Engineer to provide technical support for applications in daily operations. Responsibilities include troubleshooting production issues, collaborating with development teams, and maintaining system performance. The ideal candidate should have 8+ years of experience and expertise in cloud technologies and distributed systems. This role promotes a culture of collaboration and transparency.

Qualifications

• Minimum of 8 years of related experience.
• Hands-on experience in distributed systems.
• Good to have familiarity with Mainframe scheduling.

Responsibilities

• Resolve critical production issues leading Major Incident calls.
• Troubleshoot and debug complex system components.
• Collaborate with teams to resolve application issues.

Skills

Unix

Linux

Windows

SQL

Cloud Technologies

Scripting languages

Automation

Education

Bachelor's degree or equivalent experience

Tools

Splunk

Dynatrace

AWS

Azure

Control-M

Job description

A technology support company in Metro Manila is seeking an experienced Application Support Engineer to provide technical support for applications in daily operations. Responsibilities include troubleshooting production issues, collaborating with development teams, and maintaining system performance. The ideal candidate should have 8+ years of experience and expertise in cloud technologies and distributed systems. This role promotes a culture of collaboration and transparency.