Multilingual Customer Support Associate – Khmer (Cambodia)

Gratitude Philippines; Quezon; On-site; PHP 279,000 - 424,000; Full time

Job summary

Gratitude Philippines in Quezon City, Philippines is seeking fluent Khmer-speaking professionals to join a dynamic customer support team. This role requires excellent communication skills in Khmer and a working knowledge of English, as training and internal systems are conducted in English.

Onsite work with relocation is welcome and start is ASAP. Previous experience in collections or Order-to-Cash (O2C) processes is an advantage but not required.

Qualifications

• Fluent and spontaneous verbal communication in Khmer (Cambodian).
• Ability to understand and communicate complex conversations, including implied meanings.
• Working knowledge of English.
• Must possess a valid work visa/right to work in the Philippines.
• Previous collections experience.
• Experience with the Order-to-Cash (O2C) process.
• Experience using Khmer in a professional or business environment.

Responsibilities

• Deliver professional customer support in Khmer.
• Communicate clearly and confidently in a professional business environment.
• Understand and respond to complex customer enquiries accurately.
• Use English for training, documentation, and internal communication.
• Maintain high-quality customer service while meeting operational standards.

Skills

Khmer fluency

English proficiency

Job description

Work Location: Quezon City, Philippines
Work Setup: Onsite (Relocation candidates are welcome)
Start Date: ASAP

Job Summary
We are looking for fluent Khmer-speaking professionals to join a dynamic customer support team. This role requires excellent communication skills in Khmer and a working knowledge of English, as training and internal systems are conducted in English.

Previous experience in collections or Order-to-Cash (O2C) processes is an advantage but is not required.

Key Responsibilities

• Deliver professional customer support in Khmer.
• Communicate clearly and confidently in a professional business environment.
• Understand and respond to complex customer enquiries accurately.
• Use English for training, documentation, and internal communication.
• Maintain high-quality customer service while meeting operational standards.

Qualifications

• Fluent and spontaneous verbal communication in Khmer (Cambodian).
• Ability to understand and communicate complex conversations, including implied meanings.
• Working knowledge of English.
• Must possess a valid work visa/right to work in the Philippines.
• Previous collections experience.
• Experience with the Order-to-Cash (O2C)process.
• Experience using Khmer in a professional or business environment.