Multichannel Customer Experience Associate

Foundever; Philippines; On-site; PHP 223,000 - 357,000; Full time

Job summary

Foundever is seeking passionate customer service associates who can live our core values and support customers through phone, online chat, or email in Palawan. You’ll be the voice of the brand, delivering personalized and memorable experiences for clients and their customers.

You’ll need to be comfortable around a computer and maintain a high level of service while working with a team to meet customer needs.

Qualifications

• Experience in customer service preferred.
• Comfort using a computer and basic software.
• Able to communicate clearly via phone, chat, and email.

Responsibilities

• WOW customers via phone, chat, or email.
• Demonstrate enthusiasm and a bold, customer-focused attitude.
• Collaborate with teammates to deliver great service.
• Build trust through teamwork and independent work with minimal supervision.
• Deliver high-quality service and ensure customer satisfaction.

Skills

Customer service

Multi-channel support

Job description

Foundever is seeking passionate customer service associates who can live our core values and support customers through phone, online chat, or email in Palawan. You’ll be the voice of the brand, delivering personalized and memorable experiences for clients and their customers.

You’ll need to be comfortable around a computer and maintain a high level of service while working with a team to meet customer needs.