Customer Experience Specialist

Foundever; Tarlac City; Sur place; PHP 279 000 - 446 000; Plein temps

Avantages offerts par ce poste

Healthcare benefits

Career development

Performance incentives

Résumé du poste

Foundever in the Philippines is seeking passionate customer service associates who can live our core values and deliver memorable experiences for clients and their customers.

You’ll support customers through phone, online chat, or email, answer questions, address concerns, and represent the voice of the brand with a professional, upbeat attitude. We offer healthcare benefits, facilities, compensation, incentives, and career development.

Qualifications

• Experience in call center is a plus.

Responsabilités

• Put that smile on our customers' face.
• WOW Customers over the phone, online chat, or email.
• Enthusiasm and a Be BOLD attitude with great customer service skills.
• A WORK Together approach with open communication, excellence in service, integrity, and accountability.
• Build TRUST by working as a team member, as well as independently, with minimal supervision.
• Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied.

Connaissances

Customer service

Phone support

Chat support

Email support

Description du poste

Foundever in the Philippines is seeking passionate customer service associates who can live our core values and deliver memorable experiences for clients and their customers.

You’ll support customers through phone, online chat, or email, answer questions, address concerns, and represent the voice of the brand with a professional, upbeat attitude. We offer healthcare benefits, facilities, compensation, incentives, and career development.