Customer Experience Associate: WOW Brand Support

Foundever; Baguio; On-site; PHP 279,000 - 391,000; Full time

Job summary

Foundever is looking for passionate customer service associates who can live and breathe our core values. You should be comfortable supporting customers through phone, online chat, or email, and become the voice of the brand.

Join Foundever Baguio to deliver personalized experiences for clients and their customers, and help ensure satisfaction through a collaborative, service-oriented approach that emphasizes integrity and accountability.

Qualifications

• Call Center experience a plus
• Strong communication skills and customer orientation
• Ability to work across phone, chat, and email channels

Responsibilities

• WOW Customers over the phone, online chat, or email
• Enthusiasm and a Be BOLD attitude with great customer service skills
• A WORK Together approach with open communication, excellence in service, integrity, and accountability
• Build TRUST by working as a team member, as well as independently, with minimal supervision
• Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied

Skills

Customer service

Communication

Teamwork

Job description

Foundever is looking for passionate customer service associates who can live and breathe our core values. You should be comfortable supporting customers through phone, online chat, or email, and become the voice of the brand.

Join Foundever Baguio to deliver personalized experiences for clients and their customers, and help ensure satisfaction through a collaborative, service-oriented approach that emphasizes integrity and accountability.