Multichannel CSR - Onsite Gilmore (Chat/Email/Voice)

Nezda Technologies, Inc.; Quezon City; On-site; PHP 180,000 - 300,000; Full time

Job summary

Nezda Technologies, Inc. is hiring a Customer Service Representative for a blended account based in Gilmore, Quezon City. You will handle orders via chat/email/voice for a US-based account and must provide courteous, accurate support.

The role requires at least 6 months to 1 year of BPO experience with excellent English communication, and readiness to work on flexible schedules including weekends and local holidays. Onsite work in Gilmore, QC is required.

Qualifications

• Senior High School graduate or college-level education required.
• Strong English communication skills, both verbal and written.

Responsibilities

• Handle customer orders and inquiries for a US-based account.
• Provide excellent customer service and ensure accurate order processing.
• Communicate professionally and efficiently with customers.

Skills

Excellent English communication

Active listening

Call-handling skills

Flexible schedules

Education

Senior High School Graduate

College Level

Job description

Nezda Technologies, Inc. is hiring a Customer Service Representative for a blended account based in Gilmore, Quezon City. You will handle orders via chat/email/voice for a US-based account and must provide courteous, accurate support.

The role requires at least 6 months to 1 year of BPO experience with excellent English communication, and readiness to work on flexible schedules including weekends and local holidays. Onsite work in Gilmore, QC is required.