Multi-Unit Operations Coach

Classic Baker Corporation; San Miguel; On-site; PHP 600,000 - 900,000; Full time

Job summary

Classic Baker Corporation is seeking an Area Coach to oversee multiple Cindys Bakery and Restaurant branches in the assigned area. You will ensure stores meet standards in sales, operations, customer service, people management, and overall business performance.

You will coach Store Managers, monitor KPIs, and travel regularly to branches to implement improvements, ensure compliance, and drive profitability. Strong leadership, communication, and organizational skills are essential.

Qualifications

• Bachelor's degree in business/management or related field.
• Minimum 3 years in restaurant, food service, retail, or multi-store operations.
• Experience supervising multiple branches preferred.
• Strong leadership, communication and interpersonal skills.
• Analytical, problem-solving and decision-making abilities.
• Highly organized with ability to manage several branches and priorities.
• Willing to travel and visit branches regularly.
• Proficient in Microsoft Office.

Responsibilities

• Oversee operations and performance of assigned branches.
• Monitor sales, expenses, and KPIs across stores.
• Ensure compliance with policies and standards.
• Conduct regular store visits and performance reviews.
• Coach Store Managers and staff to improve performance.
• Work with Store Managers to hit sales targets and control costs.
• Ensure excellent customer service and address issues promptly.
• Monitor inventory, product availability, wastage, and asset handling.
• Identify operational challenges and implement improvement actions.

Skills

Leadership

People management

Communication

Analytical thinking

Decision making

Organization

Education

Bachelor's degree in Business Administration, Management, Hospitality Management, or related field

Tools

Microsoft Office

Job description

Classic Baker Corporation is seeking an Area Coach to oversee multiple Cindys Bakery and Restaurant branches in the assigned area. You will ensure stores meet standards in sales, operations, customer service, people management, and overall business performance.

You will coach Store Managers, monitor KPIs, and travel regularly to branches to implement improvements, ensure compliance, and drive profitability. Strong leadership, communication, and organizational skills are essential.