Multi-Channel Customer Support Specialist

RSD Human Resource Management Consultancy; Iloilo City; On-site; PHP 180,000 - 240,000; Full time

Job summary

A recruitment consultancy in Iloilo City is looking for a Customer Service Representative. The ideal candidate will excel in providing customer service by efficiently addressing inquiries and resolving issues. Strong communication and problem-solving skills are essential, along with the ability to multitask in a fast-paced environment. Join a dynamic team dedicated to enhancing customer satisfaction and service delivery.

Qualifications

• Proficiency in handling customer complaints and providing effective solutions.
• Ability to communicate effectively via phone, email, and chat.
• Comfortable working in a fast-paced environment.

Responsibilities

• Provide exceptional customer service by resolving inquiries efficiently.
• Manage customer accounts with accurate data entry.
• Collaborate with team members to enhance service delivery.

Skills

Strong communication skills

Problem-solving skills

Ability to multitask

Attention to detail

Job description

A recruitment consultancy in Iloilo City is looking for a Customer Service Representative. The ideal candidate will excel in providing customer service by efficiently addressing inquiries and resolving issues. Strong communication and problem-solving skills are essential, along with the ability to multitask in a fast-paced environment. Join a dynamic team dedicated to enhancing customer satisfaction and service delivery.