Customer Support & Resolution Specialist

Crescendo Staffing and Business Consulting Inc.; Iloilo City; On-site; PHP 240,000 - 300,000; Full time

Job summary

A staffing and consulting firm in Iloilo City seeks candidates for a customer service representative position. Responsibilities include assisting customers, processing inquiries, and resolving issues. Ideal applicants will have at least one year of BPO international voice experience or strong communication skills, with fresh graduates also welcome. This role offers a chance to join a dynamic team focused on delivering exceptional customer service.

Qualifications

• Minimum 1 year of BPO international voice experience.
• Willingness to consider fresh graduates with strong communication skills.

Responsibilities

• Assist customers with inquiries and provide accurate information.
• Handle customer complaints and resolve issues promptly.
• Process orders and requests in a timely manner.
• Maintain customer records and update information as necessary.
• Collaborate with team members for quality service.

Skills

Strong communication skills

Education

High School or Senior High School graduate

At least 2 years in college

Job description

A staffing and consulting firm in Iloilo City seeks candidates for a customer service representative position. Responsibilities include assisting customers, processing inquiries, and resolving issues. Ideal applicants will have at least one year of BPO international voice experience or strong communication skills, with fresh graduates also welcome. This role offers a chance to join a dynamic team focused on delivering exceptional customer service.