Global Customer Support Specialist

Neksjob Philippines; Iloilo City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary with international account premium

Health benefits

Career growth opportunities

Comprehensive training and support

Job summary

An international customer service provider in Iloilo City is looking for motivated individuals to join their team. Responsibilities include handling inbound and outbound customer calls, providing accurate information, and resolving customer concerns. The ideal candidate should be a high school graduate with excellent English communication skills and a customer-focused mindset. The position offers a competitive salary, health benefits, comprehensive training, and opportunities for career growth.

Qualifications

• Must possess excellent English communication skills.
• Attitude and mindset geared towards customer satisfaction.
• Ability to learn new systems and basic computer skills.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services.
• Resolve customer concerns efficiently.
• Document interactions accurately.

Skills

Excellent English communication skills

Positive attitude

Customer-focused mindset

Basic computer skills

Education

High school graduate or above

Job description

An international customer service provider in Iloilo City is looking for motivated individuals to join their team. Responsibilities include handling inbound and outbound customer calls, providing accurate information, and resolving customer concerns. The ideal candidate should be a high school graduate with excellent English communication skills and a customer-focused mindset. The position offers a competitive salary, health benefits, comprehensive training, and opportunities for career growth.