Motor Claims Assessor

AS White Global; Philippines; Hybrid; PHP 614,000 - 837,000; Full time

Benefits offered by this job

Comprehensive medical care

Generous paid leave

LinkedIn Learning access

Job summary

AS White Global is seeking a Motor Vehicle Assessor to join our claims services team in Manila. You will attend risk addresses, discuss events with customers, and manage the assessment process from field to report submission, with hybrid work arrangement and Australian hours.

The role requires a Finance/Business-related degree, TESDA or automotive trade qualification, and strong English communication. You will interact with insured parties, repairers, and clients to resolve queries efficiently.

Qualifications

• Bachelor’s degree in Finance, Business, or related field.
• Experience as a Motor Vehicle Assessor with repair and total loss work.
• TESDA-certified or automotive trade qualification.
• Strong written and verbal English communication.
• Able to learn new systems quickly.

Responsibilities

• Manage an insurance claim, including assessment report submission and costing.
• Complete assessments assigned by Assessing Operations Manager.
• Interact with insured parties, clients and repairers to gather information.
• Prepare assessment reports to send to the client.
• Maintain communications with management on issues.
• Complete total loss assessments and block quotes.

Skills

English communication

Tech proficiency

Customer relations

Education

Bachelor’s degree in Finance, Business, or related field

TESDA-certified or automotive trade qualification

Job description

Join a leading Australian claims services company delivering end-to‑end motor assessment and repair solutions - Established in 2014, the business has earned multiple industry awards and provides nationwide coverage across Australia and New Zealand.

The Opportunity

Play a key role in the claims assessment phase, acting as the first point of contact by attending the risk address to meet with customers and discuss the event.

• Proudly Great Place to Work® certified.
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year‑end parties, leadership awards & more.
• Grow with stability: 100+ in our 10‑Year Club by 2025.
• Dynamic talent network: 2,000+ across APAC and beyond.
• Competitive compensation with annual reviews.
• Comprehensive medical care for you and your family.
• Generous paid leave because work‑life balance matters.
• Level up with LinkedIn Learning and tailored training.

\"Working for the best client and loving what you makes everything enjoyable at work\" - Senior Broker Administrator, ASW Philippines.

What You\'ll Do

• Comprehensively manage an insurance claim, including the submission of assessment report, completion of scope of works and costing estimation.
• Undertake assessments allocated by the Assessing Operations Manager.
• Interact with our insured parties, insurance clients and repairers to build strong relationships and capture critical information to resolve queries in relation to insurance claims.
• Conduct your activity in a timely manner.
• Prepare your own assessment reports to be sent directly to the client.
• Maintain regular communication with Management on technical or customer service issues.
• Complete Total loss assessments including preparing block quotes.

Key Criteria

• Bachelor\'s degree in Finance, Business, or related field.
• Proven experience as a Motor Vehicle Assessor with hands‑on automotive assessment expertise, including passenger and caravan evaluations for both repairs and total loss, preferably within the Australian market.
• TESDA-certified or any trade qualification in the automotive industry. Motor mechanic, painters, automotive technician or related roles are open to apply.
• Proven understanding of repair methods, repair times and interpret repair estimates is strongly preferred.
• Strong English Language communication (written and verbal).
• High level of technology proficiency and ability to quickly learn new systems.

Work setup:

• Manila (BGC, Taguig): Australian hours (6am - 3pm, PHT) with a hybrid setup (3 days on‑site & 2 days work from home).