Mortgage Support Agent – UK Hours, Onsite

The Knotify Workforces Corp.; Quezon City; On-site; PHP 357,000 - 580,000; Full time

Benefits offered by this job

Up to 20% salary increase

₱2,400 monthly allowance

₱40,000 Joining Bonus

Career opportunities in banking and金融-

Job summary

The Knotify Workforces Corp. is seeking a voice-based customer support professional for UK Financial Services in the Philippines.

You will handle mortgage and financial service inquiries, assist with account concerns, and deliver accurate solutions through voice interactions, maintaining professionalism and high service quality. Location is 100% onsite at Eton Centris, Quezon City with shifting UK time schedules.

Qualifications

• Strong communication and customer service skills.
• Hands-on experience handling voice-based customer interactions.
• Willing to work 100% onsite in Eton Centris, Quezon City.
• Willing to work on shifting schedules following UK time.

Responsibilities

• Handle customer inquiries related to mortgage and financial services.
• Assist customers with account and mortgage-related concerns.
• Provide accurate information and appropriate solutions.
• Coordinate with relevant teams when necessary.
• Maintain professionalism and quality customer service throughout every interaction.

Skills

Communication skills

Customer service

Voice-based interactions

Education

High School / Senior High / College 2nd year

Job description

The Knotify Workforces Corp. is seeking a voice-based customer support professional for UK Financial Services in the Philippines.

You will handle mortgage and financial service inquiries, assist with account concerns, and deliver accurate solutions through voice interactions, maintaining professionalism and high service quality. Location is 100% onsite at Eton Centris, Quezon City with shifting UK time schedules.