Mortgage Support Specialist – Financial Services
Wipro
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Job summary
Wipro Limited is seeking a UK Financial Customer Service Specialist in Quezon City, Philippines. The role provides technical support to client processes and aims to resolve issues within defined SLAs.
You will handle inbound calls and emails, document customer information, update knowledge bases, and escalate complex cases to team leaders when necessary, while maintaining professional and courteous service.
Skills
Job description
Wipro Limited is seeking a UK Financial Customer Service Specialist in Quezon City, Philippines. The role provides technical support to client processes and aims to resolve issues within defined SLAs.
You will handle inbound calls and emails, document customer information, update knowledge bases, and escalate complex cases to team leaders when necessary, while maintaining professional and courteous service.
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