UK Banking Operations Trainer & Coach (Onsite)

TASQ Staffing Solutions; Quezon City; On-site; PHP 334,800 - 446,400; Full time

Job summary

A staffing agency in the Philippines is seeking support representatives for a 100% onsite role in Quezon City. The position focuses on providing voice support in UK financial customer service, requiring a Bachelor's degree and 2 to 4 years of relevant experience in banking operations. Candidates should possess excellent communication and coaching skills. Experience in training methodologies and knowledge of underwriting processes are advantageous.

Qualifications

• 2 to 4 years' experience in US/UK banking operations.
• Training experience in a call center or shared services environment.
• Exposure to US or UK banking industry is a plus.

Responsibilities

• Provide customer service support for UK financial operations.
• Conduct training classes both virtual and in-person.

Skills

Excellent communication skills

Feedback/coaching skills

Basic understanding of training methodologies

Education

Bachelor's Degree

Job description

A staffing agency in the Philippines is seeking support representatives for a 100% onsite role in Quezon City. The position focuses on providing voice support in UK financial customer service, requiring a Bachelor's degree and 2 to 4 years of relevant experience in banking operations. Candidates should possess excellent communication and coaching skills. Experience in training methodologies and knowledge of underwriting processes are advantageous.