Mortgage Processor – Encompass Pro, Fast Funding

NightOwl Consulting Philippines Inc.; Philippines; On-site; PHP 893,000 - 1,339,000; Full time

Benefits offered by this job

Above market salary

HMO for principal and two dependents

Government-mandated benefits

Performance-based incentives

Quarterly Company Events

In-depth training for career growth

Great Company Culture and HR exposure

1,000 PHP De Minimis

Equipment and software provided

Job summary

NightOwl Consulting Philippines Inc. is seeking a detail‑oriented Mortgage Operations Support specialist in the Philippines to review incoming files, complete order-outs, and help teammates stay focused on their core duties.

You will work with LO notes, set up Encompass files, and verify documents to prevent funding delays, with strong emphasis on accuracy and timely communication. Experience in mortgage processing and using Encompass is highly valued, along with the ability to coordinate with

Qualifications

• Mortgage industry experience is required.
• Must have experience with order outs and calling third parties.
• Proficient communication skills and attention to detail.

Responsibilities

• Track Lead Notes received from LO (Loan Officer).
• Monitor incoming 'App Submitted' emails and set up Encompass files to align with LO Lead Notes.
• Complete 'File Set-up' review when App & Docs are received from the client, including ordering credit and organizing docs in Encompass.
• Ability to calculate income for Wage Earners and SE borrowers.
• Run DU/LP and order appraisals when needed.
• Send client needs list after initial file review and after Preapproval team review.
• Obtain EOI, VOE’s, and HOA docs when requested.
• Ensure documents are correct at funding to avoid delays.
• Maintain a tracker of all files on desk to prevent gaps.

Tools

Encompass

Job description

NightOwl Consulting Philippines Inc. is seeking a detail‑oriented Mortgage Operations Support specialist in the Philippines to review incoming files, complete order-outs, and help teammates stay focused on their core duties.

You will work with LO notes, set up Encompass files, and verify documents to prevent funding delays, with strong emphasis on accuracy and timely communication. Experience in mortgage processing and using Encompass is highly valued, along with the ability to coordinate with