Mortgage Fulfillment Specialist — Onsite Growth & Training

EastWest Bank; Makati; Vor Ort; PHP 290.000 - 424.000; Vollzeit

Benefits dieser Stelle

Career development and training

Competitive salary package andBenefits

Performance-based incentives andrecogn

Zusammenfassung

East West Banking Corporation in Makati is seeking a Sales Support Associate (Customer Fulfillment) to join our Mortgage and Consumer Lending team. You will support end-to-end mortgage loan fulfillment, reviewing applications, coordinating client requirements, preparing loan documents, and ensuring timely processing.

In this role you will collaborate with sales channels, branches, and external partners to obtain required documents, monitor progress, and maintain accurate records while upholding

Qualifikationen

• Holder of a Bachelor's degree.
• At least 6 months of relevant banking or loan processing experience.
• Experience reviewing loan applications and coordinating with clients and stakeholders.
• Knowledge of mortgage loan processing and banking procedures.
• Proficiency in MS Office and report preparation.
• Strong analytical, communication, organization and attention-to-detail skills.

Aufgaben

• Review and pre-screen loan applications from sales channels and branches to ensure completeness, accuracy, and eligibility for processing.
• Send Notices of Approval and coordinate loan signing activities to support a smooth and timely customer onboarding experience.
• Coordinate the issuance of Bank Guarantees and prepare accounts for annotation and endorsement prior to booking.
• Prepare loan and mortgage documents based on CAMs and ensure all requirements are met before booking.
• Work with internal and external stakeholders to obtain, verify, and follow up on required documents.
• Monitor application progress, maintain accurate records, and ensure service level standards are met.

Kenntnisse

Analytical

Communication

Organization

Attention to detail

Process-oriented

Ausbildung

Bachelor's degree

Tools

Microsoft Office

Jobbeschreibung

East West Banking Corporation in Makati is seeking a Sales Support Associate (Customer Fulfillment) to join our Mortgage and Consumer Lending team. You will support end-to-end mortgage loan fulfillment, reviewing applications, coordinating client requirements, preparing loan documents, and ensuring timely processing.

In this role you will collaborate with sales channels, branches, and external partners to obtain required documents, monitor progress, and maintain accurate records while upholding