Mobile Field Collections Specialist - Delinquency Resolution

Billease; General Santos; On-site; PHP 180,000 - 240,000; Full time

Job summary

Billease is seeking a Field Collections Officer in General Santos, Philippines. You will contact delinquent customers, assess their stories, and pursue workable repayment solutions. This role requires a hands-on approach to resolving delinquency and ensuring timely repayments.

Ideal candidates have field collection experience, hold a valid driving license with motorcycle ownership, and are computer literate to manage records and communications efficiently.

Qualifications

• Field collection experience is required.
• Lives in General Santos, South Cotabato.
• Valid driving license and motorcycle ownership.
• Computer literate.

Responsibilities

• Contacts delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayment promises with customers who are past due.
• Identify and escalate uncooperative customers to Legal.

Skills

Debt collection

Negotiation

Customer service

Job description

Billease is seeking a Field Collections Officer in General Santos, Philippines. You will contact delinquent customers, assess their stories, and pursue workable repayment solutions. This role requires a hands-on approach to resolving delinquency and ensuring timely repayments.

Ideal candidates have field collection experience, hold a valid driving license with motorcycle ownership, and are computer literate to manage records and communications efficiently.