Field Collections Specialist - Motorcycle Required

BillEase; General Santos; On-site; PHP 180,000 - 280,000; Full time

Job summary

BillEase in General Santos, Philippines, is seeking a field collections specialist to contact delinquent customers, discuss account statuses, and assess the customer narrative to propose favorable solutions. You will follow up on repayment commitments for past-due accounts and, when needed, escalate uncooperative cases to Legal for resolution.

The ideal candidate lives in General Santos and has field collection experience, a valid motorcycle license, and basic computer skills.

Qualifications

• Field collection experience is required.
• Has a valid/updated driving license and should own a motorcycle.
• Computer literate: know how to do basic MS Office, Google Suite applications.

Responsibilities

• Contact delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayment promises for past due payments.
• Identify and elevate uncooperative customers to Legal.

Skills

Field collection

Customer service

Negotiation

Tools

MS Office

Google Suite

Job description

BillEase in General Santos, Philippines, is seeking a field collections specialist to contact delinquent customers, discuss account statuses, and assess the customer narrative to propose favorable solutions. You will follow up on repayment commitments for past-due accounts and, when needed, escalate uncooperative cases to Legal for resolution.

The ideal candidate lives in General Santos and has field collection experience, a valid motorcycle license, and basic computer skills.