Field Collections Specialist – Delinquent Accounts (Pasig)

BillEase; Pasig; On-site; PHP 223,000 - 357,000; Full time

Job summary

BillEase is seeking a collections associate based in Pasig to contact delinquent customers, assess their stories, and propose beneficial repayment options. You will also monitor commitments and follow up on past due payments. The role requires field collection experience, a valid motorcycle license, and ownership of a motorcycle. Computer literacy is essential.

The ideal candidate lives in Pasig and can operate in a fast paced environment, interacting with customers online and offline as needed.

Qualifications

• Field collection experience is required.
• Must have a valid/updated Driving License and should own a motorcycle.
• Computer literate.

Responsibilities

• Contacts delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayments promises customers of past due payment.
• Identify and escape uncooperative customers to Legal.

Skills

Field collection

Driving

Computer literacy

Job description

BillEase is seeking a collections associate based in Pasig to contact delinquent customers, assess their stories, and propose beneficial repayment options. You will also monitor commitments and follow up on past due payments. The role requires field collection experience, a valid motorcycle license, and ownership of a motorcycle. Computer literacy is essential.

The ideal candidate lives in Pasig and can operate in a fast paced environment, interacting with customers online and offline as needed.