Field Collections Officer – Delinquent Accounts (Moto Req)

BillEase; La Paz; Sur place; PHP 200 000 - 320 000; Plein temps

Résumé du poste

Billease is seeking a field collection specialist based in La Paz, Tarlac to contact delinquent customers and assess their stories to offer viable repayment solutions. The role requires active follow-up on promises and escalation of uncooperative cases to Legal when necessary.

Ideal candidates live in LA PAZ, TARLAC, have field collection experience, a valid driving license, and own a motorcycle. Proficiency in MS Office and Google Suite is required to perform daily administrative tasks.

Qualifications

• Field collection experience is required.
• Proficient with MS Office and Google Suite.

Responsabilités

• Contact delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayment promises for past due payments.
• Identify and elevate uncooperative customers to Legal.

Connaissances

Field collection experience

MS Office

Google Suite

Outils

MS Office

Google Suite

Description du poste

Billease is seeking a field collection specialist based in La Paz, Tarlac to contact delinquent customers and assess their stories to offer viable repayment solutions. The role requires active follow-up on promises and escalation of uncooperative cases to Legal when necessary.

Ideal candidates live in LA PAZ, TARLAC, have field collection experience, a valid driving license, and own a motorcycle. Proficiency in MS Office and Google Suite is required to perform daily administrative tasks.