Field Collection Officer - General Santos

Billease; General Santos; On-site; PHP 180,000 - 240,000; Full time

Job summary

Billease is seeking a Field Collections Officer in General Santos, Philippines. You will contact delinquent customers, assess their stories, and pursue workable repayment solutions. This role requires a hands-on approach to resolving delinquency and ensuring timely repayments.

Ideal candidates have field collection experience, hold a valid driving license with motorcycle ownership, and are computer literate to manage records and communications efficiently.

Qualifications

• Field collection experience is required.
• Lives in General Santos, South Cotabato.
• Valid driving license and motorcycle ownership.
• Computer literate.

Responsibilities

• Contacts delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayment promises with customers who are past due.
• Identify and escalate uncooperative customers to Legal.

Skills

Debt collection

Negotiation

Customer service

Job description

Job Description:

About Us

Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

The Job

• Contacts delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayments promises customers of past due payment.
• Identify and escalation uncooperative customers to Legal.

The Ideal Candidate

• You Live in General SantosCity, South Cotabato
• Field collection experience is required
• Has a valid/updated Driving License and should own a motorcycle
• Computer literate