Merchant Onboarding Specialist - KYC/AML Compliance

Modulus Labs Inc.; San Juan; On-site; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Healthcare benefits

Team perks

Travel opportunities

Job summary

Modulus Labs Inc. is seeking a Merchant Onboarding Officer to manage compliant onboarding of new merchant partners.

The role requires strict adherence to KYC/AML standards, thorough documentation review, and coordination with Risk, Compliance, and Operations to ensure activation only after full validation. The position emphasizes audit readiness, secure data handling, and maintaining complete onboarding records.

Qualifications

• Bachelor's degree in Business Administration, Finance, Accounting, or related field
• Basic to high understanding of KYC (Know-Your-Customer) and CDD (Customer Due Diligence) concepts
• Strong attention to detail and ability to review and organize documents accurately
• Good communication and coordination skills for working with internal teams and merchants
• Proficiency in Microsoft Office (Excel, Word) and basic data entry systems
• High level of integrity and ability to handle sensitive and confidential information
• Willingness to learn regulatory requirements set by the Bangko Sentral ng Pilipinas, including onboarding and compliance standards
• Ability to follow structured processes and adhere to policies and procedures
• Professional certifications (e.g., AML/KYC) are an advantage
• Experience in merchant onboarding, payments, fintech, banking, or compliance-related roles.
• Strong working knowledge of KYC/CDD, AML/CTF regulations, and risk assessment frameworks
• Familiarity with BSP regulations, including BSP Circular No. 706 and BSP Circular No. 1049 and other international regulations related to.
• Experience in document verification, sanctions screening, and fraud risk identification
• Ability to assess merchant risk profiles and elevate complex or high-risk cases appropriately
• Strong analytical skills with attention to detail and audit readiness mindset
• Experience working with onboarding systems, CRM tools, or payment platforms
• Good stakeholder management skills, with the ability to coordinate across Risk, Compliance, and Operations teams

Responsibilities

• Onboard new merchant partners in a controlled and compliant manner
• Ensure adherence to KYC, AML/CTF and regulatory standards
• Review and validate onboarding documents for completeness and accuracy
• Maintain audit-ready onboarding records and secure data storage
• Coordinate with Risk, Compliance, and Operations to validate merchant activation
• Identify and escalate high-risk cases for proper authorization

Skills

KYC/CDD

AML/CTF

Onboarding documentation

Regulatory compliance

Stakeholder coordination

Education

Bachelor's degree in Business/Finance/Accounting

Tools

CRM systems

MS Office

Job description

Modulus Labs Inc. is seeking a Merchant Onboarding Officer to manage compliant onboarding of new merchant partners.

The role requires strict adherence to KYC/AML standards, thorough documentation review, and coordination with Risk, Compliance, and Operations to ensure activation only after full validation. The position emphasizes audit readiness, secure data handling, and maintaining complete onboarding records.