Medical Virtual Assistant

SOVA; Philippines; Remote; PHP 433,000 - 520,000; Full time

Job summary

Vital Virtuals Global HR in the Philippines is seeking a Medical Virtual Assistant to support patients and providers. The role focuses on answering calls, verifying insurance, updating records, and maintaining HIPAA compliance, with 90-day probation at $5/hour, then $6/hour.

The ideal candidate is fluent in English, has strong communication, organized, and reliable tech setup. Time Doctor usage and HIPAA-compliant virtual desktop experience are a plus; biweekly pay via Wise is offered.

Qualifications

• Fluent in English with strong verbal and written communication.
• Experience as Medical Receptionist/VA preferred.
• Excellent phone etiquette and customer service.
• Strong organizational and multitasking abilities.
• Willing to use Time Doctor and HIPAA-compliant virtual desktop.

Responsibilities

• Answer calls and assist patients
• Verify insurance and update patient information
• Manage referrals, faxes and medical records
• Explain insurance benefits
• Coordinate with providers and clinical staff
• Handle administrative and data-entry tasks
• Maintain HIPAA compliance

Skills

Fluent in English

Excellent communication

Phone etiquette

Organizational skills

EHR/EMR experience

Tools

Time Doctor

Job description

NOW HIRING: MEDICAL VIRTUAL ASSISTANT!

Vital Virtuals Global HR is looking for a reliable and motivated Medical VA to join our team!

Responsibilities

• Answer calls and assist patients
• Verify insurance & update patient information
• Manage referrals, faxes & medical records
• Explain insurance benefits
• Coordinate with providers and clinical staff
• Handle administrative & data-entry tasks
• Maintain HIPAA compliance

Compensation

$5/hour – First 90 days

$6/hour – After 90 days

Biweekly Pay | Wise

Requirements

• Fluent in English
• Medical Receptionist/VA Experience Preferred
• Excellent communication & phone etiquette
• Strong organizational and multitasking skills
• EHR/EMR experience is a plus
• Reliable computer & internet connection
• Willing to use Time Doctor & a HIPAA-compliant virtual desktop

Join Vital Virtuals and grow your healthcare career with us!