Remote Medical Virtual Assistant - Patient Care & Admin

SOVA; Philippines; Remote; PHP 433,000 - 520,000; Full time

Job summary

Vital Virtuals Global HR in the Philippines is seeking a Medical Virtual Assistant to support patients and providers. The role focuses on answering calls, verifying insurance, updating records, and maintaining HIPAA compliance, with 90-day probation at $5/hour, then $6/hour.

The ideal candidate is fluent in English, has strong communication, organized, and reliable tech setup. Time Doctor usage and HIPAA-compliant virtual desktop experience are a plus; biweekly pay via Wise is offered.

Qualifications

• Fluent in English with strong verbal and written communication.
• Experience as Medical Receptionist/VA preferred.
• Excellent phone etiquette and customer service.
• Strong organizational and multitasking abilities.
• Willing to use Time Doctor and HIPAA-compliant virtual desktop.

Responsibilities

• Answer calls and assist patients
• Verify insurance and update patient information
• Manage referrals, faxes and medical records
• Explain insurance benefits
• Coordinate with providers and clinical staff
• Handle administrative and data-entry tasks
• Maintain HIPAA compliance

Skills

Fluent in English

Excellent communication

Phone etiquette

Organizational skills

EHR/EMR experience

Tools

Time Doctor

Job description

Vital Virtuals Global HR in the Philippines is seeking a Medical Virtual Assistant to support patients and providers. The role focuses on answering calls, verifying insurance, updating records, and maintaining HIPAA compliance, with 90-day probation at $5/hour, then $6/hour.

The ideal candidate is fluent in English, has strong communication, organized, and reliable tech setup. Time Doctor usage and HIPAA-compliant virtual desktop experience are a plus; biweekly pay via Wise is offered.