Medical Billing Specialist

Metacom Careers; Philippines; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

Performance bonus

Incentives

HMO

Job training

Professional development

Health insurance

Job summary

Metacom Careers is seeking enthusiastic Customer Service Representatives to join our Bridgetowne, Quezon City team on-site. You will handle customer inquiries via voice calls, delivering professional assistance and accurate information to ensure a high-quality customer experience.

The role requires a Senior High School graduate, good English communication, and a customer-service mindset. Night shifts, weekends, and holidays may be needed, with paid training and growth opportunities in a

Qualifications

• Senior High School graduate.
• With or without BPO experience.
• Good English communication skills, both verbal and written.
• Customer-service oriented and willing to work in a fast-paced environment.
• Willing to work night shifts, weekends and holidays as required.

Responsibilities

• Handle customer concerns and inquiries through phone calls.
• Provide accurate information about products, services, and account concerns.
• Resolve customer issues professionally and efficiently.
• Document customer interactions and update account information.
• Follow company policies, procedures, and quality standards.
• Meet established performance and customer service targets.

Skills

Customer service

English communication

Team player

Education

Senior High School

Job description

On-site - Quezon City No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training, Professional Development

Location: Quezon City – Bridgetowne

Schedule: Shifting Schedule

Job Description

We are looking for enthusiastic and customer-focused Customer Service Representatives to join our team in Bridgetowne, Quezon City. As a Voice CSR, you will handle customer inquiries and provide professional assistance through inbound or outbound calls while ensuring an excellent customer experience.

Key Responsibilities

• Handle customer concerns and inquiries through phone calls.
• Provide accurate information about products, services, and account concerns.
• Resolve customer issues professionally and efficiently.
• Document customer interactions and update account information.
• Follow company policies, procedures, and quality standards.
• Meet established performance and customer service targets.

Qualifications

• At least Senior High School graduate or equivalent.
• With or without BPO experience.
• Good English communication skills, both verbal and written.
• Customer-service oriented and willing to work in a fast-paced environment.
• Willing to work night shifts, weekends, and holidays as required.
• Must be willing to work onsite in Bridgetowne, Quezon City.

Why Join Us?

• Competitive salary package
• Paid training
• Benefits and incentives
• Supportive work environment

Customer Service English Language Problem Solving Team Player