Customer Service Representative (up to 27k)

Lexie Staffing co.; Quezon City; On-site; PHP 279,000 - 301,320; Full time

Benefits offered by this job

Fast one-day hiring process

Paid training

HMO coverage

Job summary

A leading staffing agency in the Philippines is seeking Customer Service Representatives for a voice account. Responsibilities include managing calls and assisting customers with inquiries while ensuring satisfaction. Candidates must be Senior High School graduates with at least 6 months of BPO experience. The position is onsite in Quezon City and requires willingness to work shifting schedules, including weekends and holidays.

Qualifications

• Must be a Senior High School graduate or higher.
• At least 6 months of BPO experience required.
• Excellent verbal communication and active listening skills necessary.

Responsibilities

• Manage inbound and outbound calls.
• Assist customers with billing inquiries and account concerns.
• Provide basic troubleshooting support while ensuring customer satisfaction.

Skills

Strong verbal communication

Active listening skills

Education

Senior High School graduate or higher

Job description

Location: Quezon City (Onsite)

Salary: ₱25,000–₱27,000 per month (depending on work experience)

We are currently seeking Customer Service Representatives (Voice Account) to join our team. The role involves managing inbound and outbound calls, assisting customers with billing inquiries, account concerns, and basic troubleshooting, while ensuring a high level of customer satisfaction.

Qualifications

• Senior High School graduate or higher
• Minimum of 6 months BPO experience
• Strong verbal communication and active listening skills
• Willing to work onsite in Quezon City and on shifting schedules, including weekends and holidays

Benefits

• Fast one-day hiring process via phone interview
• Paid training and opportunities for career advancement
• HMO coverage and other standard company benefits