MEA Technical Support: Quotes, Orders & Proposals

Emerson Electric (Asia) Limited - ROHQ; Mandaluyong; On-site; PHP 279,000 - 446,000; Full time

Job summary

Emerson Electric (Asia) Limited - ROHQ in Manila is seeking an Engineer I for Technical Support, Quote and Order Management to support MEA region customers and sales offices. You will respond to technical inquiries, prepare proposals, and review orders for accuracy and timely invoicing.

The ideal candidate has a Bachelor’s degree in Chemical, Mechanical, or Instrumentation and Control Engineering, strong English communication, and proficiency with MS Office.

Qualifications

• Bachelor's degree in Chemical Engineering, Mechanical Engineering, Instrumentation and Control Engineering, or related fields.
• Proficiency in English communication.
• Knowledge of Microsoft Office applications.
• Fresh graduates are welcome to apply.
• Must be amenable to a 12-month fixed-term employment arrangement.

Responsibilities

• Provide timely responses to general customer inquiries and fulfill orders to generate clean invoices for accounts receivable handling.
• Review and answer technical inquiries from customers related to products and processes.
• Provide customer proposals, reviewing technical and commercial requirements, model number validation, buy-outs, pricing, lead time, and sizing activities.
• Coordinate with internal workgroups for escalations and address clarifications related to proposals.
• Manage order bookings by reviewing requirements and data sheets, validating model numbers, handling buy-outs, and coordinating pricing, lead-time, sizing, and configuration activities.
• Resolve order issues and escalate to internal teams as needed.

Skills

English communication

MS Office

Team collaboration

Education

Bachelor's degree

Tools

MS Office

Job description

Emerson Electric (Asia) Limited - ROHQ in Manila is seeking an Engineer I for Technical Support, Quote and Order Management to support MEA region customers and sales offices. You will respond to technical inquiries, prepare proposals, and review orders for accuracy and timely invoicing.

The ideal candidate has a Bachelor’s degree in Chemical, Mechanical, or Instrumentation and Control Engineering, strong English communication, and proficiency with MS Office.