Engineer I: Technical Support, Quotes & Order Management

City of Shakopee, MN

Mandaluyong

Hybrid

PHP 240,000 - 360,000

Full time

5 days ago

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Benefits offered by this job

Medical insurance plans

Employee Assistance Program

Flexible time off

Job summary

Emerson is seeking an Engineer I, Technical Support Quote and Order Management to provide technical support to sales offices, partners, and administrators across the MEA region. You will handle general inquiries, prepare proposals, review orders technically and commercially, and administer orders in the system.

Responsibilities include timely responses to inquiries, coordinating with internal teams, and ensuring accurate order bookings.

Qualifications

Bachelor's degree required in a relevant engineering field.
English communication skills demonstrated.
Proficient with Microsoft Office applications.
Fresh graduates welcome to apply.
12-month fixed-term employment arrangement.

Responsibilities

Provide timely responses to general customer inquiries and manage and fulfill orders to generate clean invoices.
Review and answer technical inquiries from customers related to products and processes.
Prepare customer proposals, review technical and commercial requirements, validate model numbers and pricing.
Coordinate with internal teams for escalations and clarifications on proposals.
Manage order bookings by validating data sheets, pricing, lead time, and configurations.
Resolve order issues and escalate as needed.