Marketing Specialist

AF Payments Inc.; Philippines; On-site; PHP 480,000 - 720,000; Full time

Job summary

AF Payments Inc. in the Philippines is seeking a Marketing Specialist to support ongoing campaigns by coordinating with internal teams and external stakeholders.

You will spearhead marketing efforts, solicit customer feedback, manage marketing databases, and provide timely reports to the Marketing Manager. You will collaborate across departments to boost the company’s digital presence, drive brand awareness, ensure collateral quality, track CX metrics, and assist in events and lead-gen

Qualifications

• Bachelor’s degree in marketing, business or related field is required.
• Has administration or sales and marketing assistant experience.
• Has digital marketing experience.

Responsibilities

• Assist ongoing marketing campaigns through coordination with internal teams and external stakeholders.
• Spearhead marketing campaigns and solicit customer feedback and satisfaction.
• Maintain organized marketing databases and submit reports on schedule.
• Collaborate with the Marketing Head and other departments to execute campaigns and events.
• Identify opportunities and execute plans for social media to improve digital presence.
• Assist in lead generation activities and meet KPI targets.

Skills

Project management

Coordination

Communication skills

Attention to detail

Organizational skills

Time management

Business acumen

Process improvement

Teamwork

MS Office

Education

Bachelor’s degree in marketing, business or related field

Tools

MS Word

Excel

Outlook

Job description

The role of the Marketing Specialist is responsible in assisting the ongoing marketing campaigns through coordination with the different departments internally and other stakeholders externally. He/She spearheads marketing campaigns, solicits customer feedback and satisfaction, secures organized marketing database, and submits reports on an agreed schedule. He/She works on projects and events to supervise, oversee and provide timely updates to the Marketing Manager.

• Collaborates with the marketing officer, Head of Marketing & Loyalty, other teams, departments, and partners in the execution of marketing tasks and strategies.

• Identifies opportunities and executes plans in social media to improve AFPI’s digital presence and foot traffic across platforms.

• Assists to execute effective brand awareness initiatives on assigned areas to strengthen the brand positioning and leadership.

• Ensures presentability of all deployed collaterals, updated, and aligned with corporate marketing direction.

• Maintains regular engagement and monitoring with assigned partners to help grow business and transaction volume.

• Assists in the execution of events and activities, and conducts post-mortem evaluation.

• Implements lead generation activities and meets the target number as per KPI.

• Leads projects and activities as assigned by the Marketing Head.

• Ensures an organized inventory of marketing collaterals, files, artworks, presentations, online folders, certificates, database and contracts for future

• Works with the Marketing Officer on the NPS (Net Promoter Score), CSAT (Customer Satisfaction Score) and CES (Customer Effort Score)- Customer Satisfaction Metrics to track year on year and provide monthly, mid-year and annual report to the Business Leadership Team

Functional Competencies

• Has project management fundamental and people management skills
• Has strong coordination skills
• Effective written and verbal communication skills
• High attention to details
• Outstanding organizational and time management skills
• Strong business acumen
• Process improvement
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• High proficiency in the use of technology, competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills

Education and Work Background

• Bachelor’s degree in marketing, business or related field
• Has administration or sales and marketing assistant experience
• Has related job and internship experience
• Has digital marketing experience