Job Description
Provide dedicated offshore marketing support to expand content output, improve channel consistency, and support both the Australian and UK business.
Goal:Move from "one asset = one post" to "one asset = 10-15 pieces of content."
2. Social Media Content Planning
- Build rolling monthly content calendars covering:
- Plan and coordinate content around:
- New product arrivals
- Product launches
- Seasonal campaigns
- Styling content
- Craftsmanship and product stories
- Behind-the-scenes content
- Events and activations
- Trade-focused initiatives
- Brand storytelling
- Support content planning for both the Australian & UK market.
- Ensure content is scheduled and delivered consistently across relevant channels.
- Monitor and analyse the performance of published content across social media and other relevant channels.
- Review engagement, reach, views, clicks, and other relevant content metrics to identify what is performing well and where improvements can be made.
- Use performance insights to recommend adjustments to content formats, topics, posting frequency, and platform approach.
3. Content Performance Analysis & Optimisation
- Analyse the performance of published content across social media and other relevant digital channels.
- Track key content metrics such as reach, impressions, engagement, views, clicks, follower growth, and other relevant KPIs.
- Identify trends and patterns in content performance to understand what resonates with different audiences and platforms.
- Compare the performance of different content formats, topics, campaigns, and creative approaches.
- Provide regular insights and recommendations to the Marketing team to improve future content and campaign performance.
- Use data and audience insights to inform content planning, creative direction, posting frequency, and channel strategy.
- Continuously test and refine content based on performance results.
4. Platform-Specific Content Adaptation
Create content that is tailored to the characteristics and audience of each platform rather than simply reposting identical content.
- Instagram:Brand storytelling, styling, aspirational content, Reels and product-focused content.
- TikTok:Short-form, lifestyle, behind-the-scenes and creator-style content.
- Pinterest:Outfit inspiration, styling, product discovery and visual storytelling.
- Facebook:Community engagement, campaigns and promotional content.
- LinkedIn:Business updates, partnerships, milestones and expansion activity.
- Email:Product storytelling, promotional content and conversion-focused messaging.
5. Video Editing & Short-Form Content
- Create and edit engaging short-form video content for social media.
- Produce:
- Product-focused reels
- Styling reels
- "One garment, multiple looks" content
- Trend-based edits
- Founder and team stories
- Heritage 365 storytelling content
- UK launch support content
6. Campaign & Marketing Support
- Support first-pass content planning for:
- Seasonal campaigns
- New collection launches
- Heritage 365 product drops
- Events and pop-ups
- PR collaborations
- Influencer partnerships
- Other marketing initiatives
- Coordinate content requirements and ensure assets are prepared on time.
- Work closely with the Marketing team to execute approved content plans.
Qualifications and Requirements
Essential Qualifications & Experience
- Bachelor's degree in Marketing, Communications, Multimedia Arts, Digital Media, or a related field preferred.
- 2–4+ years of experiencein social media, digital marketing, content creation, or a similar role.
- Proven experience in social media content creation and management across multiple platforms.
- Strong hands-onvideo editing and short-form contentskills, particularly Reels and TikTok.
- Ability to repurpose one campaign or product asset into multiple content formats.
- Experience with content calendars, platform-specific content, and social media trends.
- Proficiency in Canva, Adobe Creative Suite, CapCut, Premiere Pro, or similar tools.
- Ability to analyse content performance and use insights to improve future content.
- Strong written English, creativity, attention to detail, and organisational skills.
- Ability to manage multiple deadlines and work independently with a remote team.
- have fashion experience working with other retail fashion brands.
- some digital knowledge and is able to maximise social posts.
Perks and Benefits
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Endless opportunities for career advancement
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- In-house psychiatrist available to support employees' well-being
- International career growth and connections
- Mental Wellness Employee Assistance program through Lifeworks
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled
- Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
- Unlimited cash incentives for hired referrals
- We set you up for success with a company-provided PC/Laptop and fiber internet connection