Manila - Billing QA

eClerx; Muntinlupa; On-site; PHP 334,800 - 558,000; Full time

Job summary

eClerx is looking for an Audit Specialist to join their team in Muntinlupa. The role involves auditing invoices and billing statements for accuracy while ensuring compliance with company policies. You will identify discrepancies, collaborate with various teams to resolve issues, and prepare detailed reports for management review. Ideal candidates should have experience in auditing and strong analytical skills. This position is an exciting opportunity to improve billing accuracy and contribute to the success of the company.

Qualifications

• Experience in auditing invoices or billing processes.
• Knowledge of billing compliance standards and procedures.
• Strong analytical skills to detect discrepancies.

Responsibilities

• Audit invoices and billing statements for accuracy and compliance.
• Identify and resolve discrepancies in billing data.
• Collaborate with internal teams to correct billing issues.
• Prepare detailed audit reports for management review.
• Monitor billing processes for adherence to controls.

Job description

Audit invoices and billing statements for accuracy, completeness, and compliance with company policies and contractual terms.

• Identify discrepancies, errors, or inconsistencies in billing data and resolve them promptly.
• Collaborate with billing, accounts receivable, and customer service teams to investigate and correct billing issues.
• Maintain detailed records of audit findings and corrective actions.
• Prepare audit reports and summaries for management review.
• Monitor billing processes to ensure adherence to internal controls and regulatory standards.
• Assist in the development and implementation of billing audit procedures and best practices.
• Support internal and external audits by providing documentation and explanations as needed.
• Analyze billing trends and patterns to detect potential fraud, overcharges, or underbilling.
• Recommend process improvements to enhance billing accuracy and efficiency.
• Ensure timely follow-up on audit findings and track resolution progress.
• Validate billing data against contracts, service agreements, and purchase orders.
• Coordinate with IT or systems teams to troubleshoot billing system issues or data mismatches.
• Train and support billing staff on compliance standards and audit procedures.
• Stay current with industry regulations, billing standards, and best practices.