Billing QA

eClerx; Manila; On-site; PHP 390,600 - 613,800; Full time

Job summary

eClerx is seeking a billing audit professional to ensure accuracy and compliance across invoices and statements. The role involves identifying discrepancies, coordinating with billing, AR, and customer service teams to correct issues, and maintaining audit records for management reviews.

You will help develop billing audit procedures, support internal and external audits, analyze billing trends for fraud or mischarges, and implement process improvements to boost accuracy and efficiency.

Qualifications

• College graduate with interest in billing/audit.
• 2-3 years of experience in billing, accounting, or audits is preferred.

Responsibilities

• Audit invoices and billing statements for accuracy, completeness, and compliance with company policies and contractual terms.
• Identify discrepancies, errors, or inconsistencies in billing data and resolve them promptly.
• Collaborate with billing, accounts receivable, and customer service teams to investigate and correct billing issues.
• Maintain detailed records of audit findings and corrective actions.
• Prepare audit reports and summaries for management review.
• Monitor billing processes to ensure adherence to internal controls and regulatory standards.
• Assist in the development and implementation of billing audit procedures and best practices.
• Support internal and external audits by providing documentation and explanations as needed.
• Analyze billing trends and patterns to detect potential fraud, overcharges, or underbilling.
• Recommend process improvements to enhance billing accuracy and efficiency.
• Ensure timely follow-up on audit findings and track resolution progress.
• Validate billing data against contracts, service agreements, and purchase orders.
• Coordinate with IT or systems teams to troubleshoot billing system issues or data mismatches.
• Train and support billing staff on compliance standards and audit procedures.
• Stay current with industry regulations, billing standards, and best practices.

Skills

2-3 years experience

Attention to detail

Analytical thinking

Education

College Graduate

Job description

Location

Muntinlupa City

Reporting Manager

Kristine Tamayo

Qualifications

• College Graduate
• 2-3 years of experience

Responsibilities

• Audit invoices and billing statements for accuracy, completeness, and compliance with company policies and contractual terms.
• Identify discrepancies, errors, or inconsistencies in billing data and resolve them promptly.
• Collaborate with billing, accounts receivable, and customer service teams to investigate and correct billing issues.
• Maintain detailed records of audit findings and corrective actions.
• Prepare audit reports and summaries for management review.
• Monitor billing processes to ensure adherence to internal controls and regulatory standards.
• Assist in the development and implementation of billing audit procedures and best practices.
• Support internal and external audits by providing documentation and explanations as needed.
• Analyze billing trends and patterns to detect potential fraud, overcharges, or underbilling.
• Recommend process improvements to enhance billing accuracy and efficiency.
• Ensure timely follow-up on audit findings and track resolution progress.
• Validate billing data against contracts, service agreements, and purchase orders.
• Coordinate with IT or systems teams to troubleshoot billing system issues or data mismatches.
• Train and support billing staff on compliance standards and audit procedures.
• Stay current with industry regulations, billing standards, and best practices.