Key Responsibilities:
1. Prepare and Issue Accurate Billing Statements
- Generate invoices and billing statements based on approved documentation, contracts, and transactions.
2. Monitor and Track Payments
- Follow up on outstanding receivables and coordinate with clients to ensure timely payment.
3. Maintain Billing Records
- Keep accurate and up-to-date billing records, including client accounts, invoice copies, and payment history.
4.Coordinate with Internal Departments
- Work closely with sales, finance, and operations teams to verify billing details and resolve discrepancies.
5. Handle Billing Inquiries and Disputes
- Respond to customer inquiries regarding invoices, payments, and account statements in a professional and timely manner.
6. Ensure Compliance with Policies and Regulations
- Adhere to company policies and applicable laws regarding billing, data privacy, and financial transactions.
7. Assist in Monthly and Year-End Reporting
- Support the finance department in preparing billing-related reports for internal audits, reconciliations, and financial analysis.
8. Perform Data Entry and Verification
- Input billing data accurately into the system and double-check entries to avoid errors.
9. Monitor Billing Deadlines
- Ensure invoices and billing documents are submitted according to schedule to avoid delays or penalties.
10. Support Continuous Process Improvement
- Recommend and assist in implementing improvements to billing procedures to increase accuracy and efficiency.