Mandarin-Speaking Application Support Engineer (Platform Ecosystem)

Accenture in the Philippines; Quezon City; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Accenture in the Philippines seeks an Application Support Engineer to investigate and resolve issues across multiple components of critical business systems. The role requires a dynamic problem-solving approach to keep software platforms running smoothly and to support essential business functions.

You will collaborate with diverse teams, document findings, and monitor system health to proactively prevent issues, contributing to continuous improvement initiatives in a fast-paced environment.

Qualifications

• Expert proficiency in Platform Partner Ecosystem Enablement is required.
• Minimum 2 years of experience in Platform Partner Ecosystem Enablement.
• Experience with Mandarin Chinese language is a plus.

Responsibilities

• Act independently and develop SME-level knowledge in the domain.
• Participate in team discussions and contribute active input.
• Propose solutions to work-related problems and share learnings.
• Collaborate with cross-functional teams to enhance system performance and reliability.
• Document findings and solutions to support knowledge sharing.
• Monitor system health and identify issues before they affect operations.

Skills

Platform Enablement

Mandarin language

Analytical Skills

System Interactions

Communication

Monitoring & Troubleshooting

Job description

Accenture in the Philippines seeks an Application Support Engineer to investigate and resolve issues across multiple components of critical business systems. The role requires a dynamic problem-solving approach to keep software platforms running smoothly and to support essential business functions.

You will collaborate with diverse teams, document findings, and monitor system health to proactively prevent issues, contributing to continuous improvement initiatives in a fast-paced environment.