Mandarin Logistics Billing Specialist

J-K Netwok Services; Philippines; On-site; PHP 812,000 - 973,000; Full time

Benefits offered by this job

HMO: Php 150,000 max limit with 2 free

Medicine reimbursement: Php 10,000

13th-month pay

Government-mandated benefits

Vacation Leave, Sick Leave, and Anniv.

Job summary

J-K Netwok Services in Cebu City is seeking a Mandarin Customer Service Specialist to support logistics billing and financial analysis. The role requires Mandarin and English proficiency, a minimum of three years in related fields, and strong Excel skills.

On-site, shifting schedule (Mon–Fri), with a monthly salary of Php 80,000. Open to Filipino candidates; benefits include HMO, medicine reimbursement, 13th-month pay, and standard government-mandated benefits.

Qualifications

• Open to Filipino and Filipinos proficient in Mandarin and English.
• At least 3 years of experience in logistics, financial analysis, billing, cost allocation, data analysis, or Accounts Payable.
• ERP/MRP experience is an advantage.
• Excellent written and verbal communication, with ability to coordinate with clients, carriers and internal stakeholders.
• Proficient in Microsoft Excel, including VLOOKUP, PivotTables, macros, formulas, and reporting tools.

Responsibilities

• Monitor client transactions and process invoices, review results, resolve cost allocation issues, and support payment settlements on time.
• Prepare weekly reports on production performance and customer service tickets, identifying issues and reporting potential risks.
• Coordinate with clients and internal teams to investigate and resolve invoice, billing, system, and other customer concerns.
• Attend client meetings, provide updates on deliverables, and respond to daily client inquiries and requests.
• Review reports, recommend process improvements, and support monthly business reviews and other assigned tasks.

Skills

Mandarin language

Bilingual (Mandarin & English)

Client coordination

Data analysis

Microsoft Excel (VLOOKUP, PivotTables)

Tools

Microsoft Excel (VLOOKUP)

PivotTables

Macros

Job description

J-K Netwok Services in Cebu City is seeking a Mandarin Customer Service Specialist to support logistics billing and financial analysis. The role requires Mandarin and English proficiency, a minimum of three years in related fields, and strong Excel skills.

On-site, shifting schedule (Mon–Fri), with a monthly salary of Php 80,000. Open to Filipino candidates; benefits include HMO, medicine reimbursement, 13th-month pay, and standard government-mandated benefits.