Mandarin Client Support Coordinator — On-Site Cebu

J-K Netwok Services; Philippines; On-site; PHP 812,000 - 973,000; Full time

Benefits offered by this job

HMO

Medicine reimbursement

13th-month pay

Leave benefits

Government benefits

Job summary

J-K Netwok Services in Cebu City is seeking a Mandarin Client Support Coordinator to join our logistics-focused team. This on-site role requires Mandarin and English proficiency, strong Excel skills, and a background in billing or accounts payable.

You will monitor client transactions, prepare weekly reports, and coordinate with clients and internal teams to resolve invoice issues, ensuring timely settlements and high service levels.

Qualifications

• Fluent in Mandarin and English with strong written and verbal skills.
• At least 3 years in logistics, billing, cost allocation, data analysis, or Accounts Payable.
• ERP/MRP experience is a plus.
• Proficient in Excel, including VLOOKUP, PivotTables, macros, and reporting tools.
• Analytical, organized, proactive, and reliable with client coordination.

Responsibilities

• Monitor client transactions and process invoices to ensure timely settlements.
• Prepare weekly performance and customer service reports.
• Coordinate with clients and internal teams to resolve invoice and billing concerns.
• Attend client meetings and provide updates on deliverables and inquiries.
• Identify process improvements and support monthly business reviews.

Skills

Mandarin proficiency

English proficiency

Communication skills

Tools

Microsoft Excel

Job description

J-K Netwok Services in Cebu City is seeking a Mandarin Client Support Coordinator to join our logistics-focused team. This on-site role requires Mandarin and English proficiency, strong Excel skills, and a background in billing or accounts payable.

You will monitor client transactions, prepare weekly reports, and coordinate with clients and internal teams to resolve invoice issues, ensuring timely settlements and high service levels.