Mandarin Bilingual Support Agent — No Experience Needed

Gratitude Philippines; Manila; On-site; PHP 446,000 - 1,328,000; Full time

Benefits offered by this job

Free Parking

Health Insurance

Life Insurance

Paid Training from Day 1

Promotion to Permanent Employee

Career Growth and Fast Promotion

Job summary

Confidential in Quezon City is hiring 20 Mandarin bilingual representatives to support English and Mandarin via phone, chat, and email. No BPO experience is required; fresh grads are welcome. This onsite role operates on a shifting/night schedule.

Earn up to PHP 119,027.33 monthly plus a PHP 20,000 sign-on bonus and incentives. Training starts from day one, with opportunities for growth to permanent status.

Qualifications

• Fresh grads welcome; no BPO experience required.
• Fluent in Mandarin with professional usage.
• Working knowledge of English; training in English.
• Eligible to work in PH; visas accepted.

Responsibilities

• Handle inbound and outbound interactions in English and Mandarin.
• Assist customers with inquiries, service requests, billing, and product information.
• Resolve customer concerns and deliver excellent customer experience.
• Accurately document customer interactions.
• Meet quality, productivity, and CSAT goals.

Skills

Mandarin

English

Job description

Confidential in Quezon City is hiring 20 Mandarin bilingual representatives to support English and Mandarin via phone, chat, and email. No BPO experience is required; fresh grads are welcome. This onsite role operates on a shifting/night schedule.

Earn up to PHP 119,027.33 monthly plus a PHP 20,000 sign-on bonus and incentives. Training starts from day one, with opportunities for growth to permanent status.