Mandarin Bilingual Representative -Up to PHP 119K + 20K Sign-On Bonus

Gratitude Philippines; Manila; On-site; PHP 446,000 - 1,328,000; Full time

Benefits offered by this job

Free Parking

Health Insurance

Life Insurance

Paid Training from Day 1

Promotion to Permanent Employee

Career Growth and Fast Promotion

Job summary

Confidential in Quezon City is hiring 20 Mandarin bilingual representatives to support English and Mandarin via phone, chat, and email. No BPO experience is required; fresh grads are welcome. This onsite role operates on a shifting/night schedule.

Earn up to PHP 119,027.33 monthly plus a PHP 20,000 sign-on bonus and incentives. Training starts from day one, with opportunities for growth to permanent status.

Qualifications

• Fresh grads welcome; no BPO experience required.
• Fluent in Mandarin with professional usage.
• Working knowledge of English; training in English.
• Eligible to work in PH; visas accepted.

Responsibilities

• Handle inbound and outbound interactions in English and Mandarin.
• Assist customers with inquiries, service requests, billing, and product information.
• Resolve customer concerns and deliver excellent customer experience.
• Accurately document customer interactions.
• Meet quality, productivity, and CSAT goals.

Skills

Mandarin

English

Job description

Mandarin Bilingual Representative | No Experience Needed | Up to PHP 119K + 20K Sign-On Bonus

*Company:* Confidential | Premium Mandarin Bilingual Account

*Location:* Quezon City - Onsite

*Schedule:* Shifting / Night Shift

*Salary:* PHP 40,000 - PHP 119,027.33 + PHP 20,000 Sign-On Bonus + Incentives

*Vacancies:* 20 Slots Available - Urgent Hiring!

*Job Overview:*

High-paying opportunity for Mandarin speakers! Earn up to PHP 119K! We are hiring 20 fluent Mandarin Bilingual Representatives to provide support in English and Mandarin via phone, chat, and email. No BPO experience required - premium pay awaits!

*Who Can Apply:*

• - With or without BPO experience - Fresh grads welcome!
• - Fluent in Mandarin: Can use language effectively in a professional setting and understand complex conversations
• - Working knowledge of English (training and systems are in English)
• - Open to Filipino and Non-Filipino nationals with valid working Visa (Temporary Resident Visa accepted)
• - Collections and Order-to-Cash experience is a plus but not required
• - Eligible to work in PH and can start ASAP

*Responsibilities:*

• - Handle inbound and outbound interactions professionally in English and Mandarin
• - Assist customers with account inquiries, service requests, billing, and product information
• - Resolve customer concerns and deliver excellent customer experience
• - Accurately document customer interactions
• - Meet quality, productivity, and CSAT goals

*Benefits & Perks:*

• - Company Events and Employee Engagement Activities
• - Free Parking
• - Health Insurance + Life Insurance
• - Paid Training from Day 1
• - Promotion to Permanent Employee
• - Career Growth and Fast Promotion