Mandarin Bilingual CSR

Proselect Management Inc; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading call center company in Cebu City is seeking bilingual customer service representatives. You will handle customer inquiries and provide excellent service in English and Mandarin. Ideal candidates will possess strong communication skills, be willing to work in a fast-paced environment, and can apply with or without prior call center experience. This role is perfect for those looking to start or advance their career in customer service.

Qualifications

• B2 level proficiency in both English and Mandarin.
• Strong communication and interpersonal skills.
• Willingness to work in a fast-paced environment.

Responsibilities

• Handle customer inquiries and provide accurate information.
• Deliver excellent service in both English and Mandarin.
• Support client needs effectively.

Skills

Fluent in English

Fluent in Mandarin

Strong communication skills

Interpersonal skills

Job description

Qualifications

• Fluent in both English and Mandarin (B2 level proficiency)
• Strong communication and interpersonal skills
• Willingness to work in a fast-paced environment
• With or without prior call center experience are welcome to apply

Role Overview

You will be responsible for handling customer inquiries, providing accurate information, and delivering excellent service in both English and Mandarin to support client needs effectively.