Manager, Web Administration & CRM

Probe CX; Quezon City; Hybrid; PHP 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Hybrid work model

Hybrid work in Quezon City

Job summary

Probe CX is seeking a Manager, CRM (HubSpot) & Web Admin to own and optimize our enterprise HubSpot platform across brands. You will drive CRM strategy, marketing automation, and web administration to support lead generation, sales growth, and customer retention.

This role requires deep HubSpot expertise, hands-on CMS and form/page development, and strong stakeholder collaboration. Hybrid work from Global One, Eastwood, Quezon City with dayshift schedules.

Qualifications

• 6–8+ years in CRM, digital marketing, MarTech.
• 4+ years dedicated HubSpot administration.
• Experience managing HubSpot Enterprise across Marketing, Sales, Service, CMS, and Data Hubs.
• Experience with multi-brand, multi-domain CRM environments.
• Strong knowledge of workflows, lead scoring, lifecycle management, pipelines, reporting, and marketing automation.
• Hands-on HubSpot CMS including web pages, landing pages, forms, and basic HTML/CSS customization.
• Excellent English communication and stakeholder management.
• Amenable to hybrid work setup in Global One, Eastwood, Quezon City and dayshift schedule.

Responsibilities

• Own and administer HubSpot Enterprise across Marketing, Sales, Service, CMS, and Data Hubs.
• Develop and optimize CRM strategies, customer lifecycle stages, lead scoring, pipelines, and automated lead-nurturing campaigns.
• Build and manage workflows, forms, landing pages, web pages, dashboards, and other HubSpot solutions.
• Ensure CRM data quality, governance, segmentation, deduplication, and privacy compliance.
• Develop reporting and analytics to measure pipeline performance, campaign effectiveness, attribution, and revenue impact.
• Manage integrations between HubSpot and other business systems, platforms, and tools.
• Partner with Marketing, Sales, and other stakeholders to translate objectives into scalable CRM/MarTech solutions.
• Drive platform adoption through documentation, training, and governance.
• Identify and implement new HubSpot capabilities, including AI and emerging MarTech solutions.

Skills

CRM strategy

HubSpot administration

Marketing operations

Marketing automation

Data analysis

Stakeholder management

English communication

Tools

HubSpot CMS

HTML/CSS

Job description

We are looking for a Manager, CRM (HubSpot) & Web Admin to serve as the strategic and hands-on owner of our enterprise HubSpot platform across multiple brands. This role sits at the intersection of CRM strategy, MarTech, marketing automation, and web administration, driving solutions that support lead generation, sales growth, customer engagement, and retention.

Key Responsibilities

• Own and administer HubSpot Enterprise across Marketing, Sales, Service, CMS, and Data Hubs.
• Develop and optimize CRM strategies, customer lifecycle stages, lead scoring, pipelines, and automated lead-nurturing campaigns.
• Build and manage workflows, forms, landing pages, web pages, dashboards, and other HubSpot solutions.
• Ensure CRM data quality, governance, segmentation, deduplication, and compliance with privacy standards.
• Develop reporting and analytics to measure pipeline performance, campaign effectiveness, attribution, and revenue impact.
• Manage integrations between HubSpot and other business systems, platforms, and tools.
• Partner with Marketing, Sales, and other stakeholders to translate business objectives into scalable CRM and MarTech solutions.
• Drive platform adoption through documentation, training, process improvement, and governance.
• Identify and implement new HubSpot capabilities, including AI and emerging MarTech solutions.

Qualifications

• 6–8+ years of experience in CRM, digital marketing, marketing operations, or MarTech, including at least 4+ years of dedicated, advanced HubSpot administration.
• Proven experience managing HubSpot Enterprise, particularly Marketing, Sales, Service, CMS, and Data Hubs.
• Experience managing multi-brand, multi-domain, or complex CRM environments.
• Strong knowledge of workflows, lead scoring, lifecycle management, pipeline management, reporting, and marketing automation.
• Hands‑on experience with HubSpot CMS, including web pages, landing pages, forms, and basic HTML/CSS customization.
• Strong analytical and problem-solving skills, with the ability to translate CRM data into actionable business insights.
• Excellent English communication and stakeholder management skills.
• Relevant HubSpot certifications are highly preferred, particularly in Marketing Hub, Sales Hub, CMS, or Revenue Operations.
• Amenable to work on a hybrid work set-up in Global One, Eastwood, Quezon City
• Amenable to work on a dayshift schedule

What We're Looking For

A highly autonomous and detail-oriented manager-level individual contributor who combines strategic thinking with deep hands‑on HubSpot expertise. The ideal candidate can independently translate business and growth objectives into scalable CRM, MarTech, automation, and web solutions.