Location and Compensation
Metro Manila, Philippines – Full‑Time, Remote – 191,000‑300,000 PHP / Month.
Job Summary
The Senior Manager, Marketing Operations is responsible for overseeing the firm’s marketing and sales operations through the administration of HubSpot and related sales and marketing technologies. The role leads the systems, automations, integrations, reporting, and data processes that support lead generation, business development, client experience, and strategic growth initiatives across the firm. Working closely with the Chief Growth Officer and cross‑functional teams, this position serves as the firm’s primary HubSpot and marketing technology leader, ensuring operational efficiency, data integrity, scalable processes, and actionable reporting across the marketing and sales pipeline.
Essential Functions
- Oversee the execution of sales and marketing operations within HubSpot, relationship intelligence platforms, and outbound prospecting systems, ensuring alignment with overall growth strategies.
- Serve as the primary administrator of the firm’s HubSpot environment, managing system architecture, permissions, custom objects, workflows/automations, integrations, lifecycle tracking, pipelines, and reporting infrastructure.
- Oversee and manage data flow into HubSpot through various integrations and connected systems, including client management databases, form and intake platforms, and relationship intelligence tools.
- Partner with cross‑functional teams across marketing, business development, admin, IT, industry and service lines to design, optimize, and maintain scalable systems and processes within HubSpot that support firm‑wide operational efficiency and strategic initiatives.
- Collaborate with vendors and technology partners to support marketing and sales technology initiatives.
- Lead the development, optimization, and governance of marketing attribution models, sales funnel reporting, executive dashboards, campaign performance tracking, and pipeline analytics to support data‑driven decision‑making and revenue forecasting.
- Oversee the design, implementation, and documentation of automated workflows and business processes within HubSpot and integrated technologies to improve operational efficiency, lead routing, client communication, and internal collaboration.
- Maintain system governance and quality of contact data across HubSpot through regular audits, deduplication processes, standardization protocols, and compliance with firm‑wide data governance standards.
- Manage and maintain the firm’s outbound marketing and email engagement platforms, including list‑building and prospecting tools such as Clay, Lemlist, and related technologies.
- Routinely evaluate the effectiveness, scalability, and utilization of the department’s technology stack, making recommendations for process improvements, platform enhancements, system consolidation, or new technology adoption as necessary.
- Provide group and one‑on‑one training, coaching, and support for HubSpot users and related sales and marketing technologies to improve adoption, process adherence, reporting accuracy, and operational effectiveness.
- Maintain system documentation, process maps, workflow documentation, and internal knowledge resources to support operational consistency and knowledge transfer.
- Gain a comprehensive understanding of the firm’s operational environment, industry segments, service lines, and strategic growth objectives.
Competencies
- Excellent interpersonal and presentation skills, with the ability to represent the company to any stakeholder and a proven record of successful negotiations.
- Excellent decision‑making skills, with a proven record of making well‑informed decisions.
- Strong aptitude for collaboration during decision‑making, planning, and execution phases.
- Strong aptitude in information processing, creative thinking, and problem‑solving.
- Strong understanding of web design and development principles.
- Proven project management expertise with a focus on delivering high‑quality services.
- Ability to assess training needs, develop, and execute tailored programs to drive business growth.
- Ability to identify and measure return on investments in sales efforts.
- Ability to clearly articulate firm values and opportunities and to build dynamic connections with internal stakeholders.
- Ability to be a team player who quickly builds trust and collaborative working relationships without falling into groupthink.
- Ability to maintain the highest standards of confidentiality, professionalism, ethics, and a positive attitude.
- High level of integrity and dependability with a strong sense of urgency driving results.
Required Education and Experience
- Bachelor’s degree in marketing, business administration, or related fields.
- 5+ years of experience in HubSpot administration, including Marketing, Sales and Operations Hub.
- Proficient with outbound email technology.
- Proficient with Microsoft Office Suite or related software.
Preferred Education and Experience
- 7+ years of experience in HubSpot administration, including Marketing, Sales and Operations Hub.
- HubSpot Academy Certifications.
- Prior experience in TypeForm, Clay and Lemlist.
- Prior experience in public accounting or another professional services organization.
Terms & Conditions
- Terms & conditions apply.