Hubspot Administrator

Outsourced; Philippines; Remote; PHP 420,000 - 700,000; Full time

Job summary

Outsourced in Manila is seeking an experienced HubSpot Administrator to own, manage, and continually improve the company’s HubSpot CRM platform.

You will serve as the primary admin, optimize pipelines, automate processes, build dashboards, and train staff across sales and marketing while ensuring data quality and scalability. This role requires strong analytical skills, attention to detail, and the ability to work independently in a home-based setup.

Qualifications

• At least 3 years of experience administering HubSpot CRM.
• Strong knowledge of HubSpot Sales Hub and Marketing Hub.
• Hands-on experience creating workflows and automation.
• Experience building dashboards and reports.
• Strong analytical and problem-solving skills.
• Excellent attention to detail.
• Excellent written and verbal communication skills.
• Advanced Microsoft Excel skills.
• Ability to manage multiple priorities and work independently.

Responsibilities

• HubSpot administration: primary admin, manage users, security, pipelines, properties, automation.
• Data management: ensure accuracy, deduplicate, standardized naming, audit fields.
• Reporting: dashboards and recurring reports across sales/marketing.
• Sales process improvement: optimize lifecycle, lead qualification, opportunity tracking.
• Automation: design and optimize workflows, notifications, sequences, campaigns.
• Marketing support: landing pages, forms, segmentation, journeys.
• Integrations: maintain HubSpot integrations and assess new ones.
• User training & support: train staff, create docs, promote CRM adoption.
• Continuous improvement: stay updated with HubSpot features and tools.

Skills

HubSpot admin

HubSpot Sales Hub

HubSpot Marketing Hub

Workflows & automation

Dashboards & reports

Data analysis

Excel

Technical communication

Multitasking

Independent work

Attention to detail

HubSpot certifications

APIs & integrations

BI tools

Outside sales support

Industry knowledge (construction etc)

Job description

Job Summary

own, manage, and continuously improve the company's HubSpot CRM platform.

Job Description

About Us: Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.

About the Role

We are looking for an experienced and detail-oriented HubSpot Administrator to own, manage, and continuously improve the company’s HubSpot CRM platform.

Key Responsibilities

HubSpot Administration

• Serve as the primary administrator and subject matter expert for HubSpot CRM.
• Manage users, permissions, teams, and security settings.
• Maintain pipelines, deal stages, custom objects, workflows, and custom properties.
• Configure automation and business processes.
• Manage lists, forms, sequences, templates, and playbooks.
• Ensure the CRM remains organized, scalable, and user-friendly.

CRM Data Management & Quality

• Monitor CRM data accuracy, completeness, and consistency.
• Identify and resolve duplicate records.
• Clean and maintain contact, company, and deal records.
• Establish and maintain standardized naming conventions.
• Audit required fields and data entry practices.
• Ensure sales representatives maintain accurate opportunity stages and next steps.
• Drive improved CRM adoption and data discipline across the organization.

Reporting & Dashboards

• Develop and maintain dashboards and reports covering:
  • Sales pipeline and forecasting
  • Close rates
  • Sales activity metrics
  • Win/loss performance
  • Sales by manufacturer
  • Territory performance
  • Project pipeline
  • Marketing effectiveness
  • Vendor reporting requirements
• Generate recurring reports for management and external partners.
• Improve reporting accuracy and provide actionable business insights.

Sales Process Improvement

• Partner with sales leadership to improve the sales process and opportunity lifecycle.
• Identify process bottlenecks and recommend improvements.
• Develop and maintain consistent processes for:
  • Lead qualification
  • Opportunity management
  • Proposal tracking
  • Specification tracking
  • Bid management
  • Customer follow-up
  • Lost opportunity analysis

Automation

• Design, implement, and optimize HubSpot automation, including:
  • Lead routing
  • Internal notifications
  • Task creation
  • Follow-up reminders
  • Email automation
  • Customer nurturing campaigns
  • Sales sequences
  • Pipeline management workflows

Marketing Support

• Work closely with marketing to build and maintain landing pages and forms.
• Support email campaign management and contact segmentation.
• Develop automated customer journeys.
• Monitor and measure campaign performance.
• Support lead generation initiatives.

Integrations

• Maintain and support HubSpot integrations with platforms such as:
  • Gmail and Google Workspace
  • Outlook / Microsoft 365
  • QuickBooks
  • Website forms
  • Calendars
  • Phone systems
  • Electronic signature platforms
  • Marketing tools
  • Other third-party applications
• Identify and recommend new integrations that can improve efficiency and business processes.

User Training & Support

• Serve as the internal HubSpot resource for employees.
• Train new users and conduct refresher training as needed.
• Create user documentation, processes, and best practices.
• Respond to HubSpot-related questions and troubleshoot issues.
• Encourage and support company-wide CRM adoption.

Continuous Improvement

• Stay up to date with HubSpot updates, features, and capabilities.
• Recommend new tools and functionality that improve:
  • Productivity
  • Reporting
  • Automation
  • Customer experience
  • Sales efficiency

Qualifications

Required

• At least3 years of experience administering HubSpot CRM.
• Strong knowledge ofHubSpot Sales Hub and Marketing Hub.
• Hands-on experience creating workflows and automation.
• Experience building dashboards and reports.
• Strong analytical and problem-solving skills.
• Excellent attention to detail.
• Excellent written and verbal communication skills.
• Advanced Microsoft Excel skills.
• Ability to manage multiple priorities and work independently.

Preferred

• HubSpot certifications.
• Experience with HubSpot Marketing Hub and/or Service Hub.
• CRM migration experience.
• Knowledge of APIs and third-party integrations.
• Experience with reporting and business intelligence tools.
• Experience supporting outside sales organizations.
• Experience in construction, recreation, architectural products, manufacturing, or related industries.

Core Competencies

• Highly organized and process-oriented
• Analytical and data-driven
• Detail-oriented
• Self-motivated
• Strong problem solver
• Customer-focused
• Collaborative
• Excellent communicator
• Continuous learner
• Strong understanding of business processes and CRM best practices

Key Success Measures

• Increase CRM adoption across the organization.
• Improve CRM data quality and reporting accuracy.
• Automate repetitive administrative tasks and processes.
• Deliver dashboards that provide timely business insights.
• Improve sales forecasting accuracy.
• Enable management to make faster, data-driven decisions.
• Ensure vendor reporting requirements can be generated accurately and efficiently.
• Establish themselves as the trusted internal resource for all HubSpot-related matters.

Work Arrangements

Home-based, Monday to Friday

12:00 AM - 9:00 AM PHT

Note

As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.